Mary Ellen asked good questions to get a better understanding of what we were looking for and then showed us properties that closely matched our needs. Once we were ready to make an offer, Mary Ellen guided us through the process explaining each step as we went along in the purchase process. Once the offer was accepted, and because we were not that familiar with the local banks or businesses, Mary Ellen provided us listings on multiple banks, inspectors, plumbers, etc. to potentially use in the purchase process. This was very helpful information that greatly assisted us in assuring the property was all that we expected to be and no surprises. Mary Ellen was excellent on returning calls or quickly responding to emails. This was really important to us since we were purchasing the home from out f town.